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What is a concierge?

22 May

“The keeper of keys”

Today there are numerous independent concierge companies. Many of these companies provide errand services and information services for their members. Services include informational requests, setting dinner reservations, making telephone calls,entertaining for or with their clients, researching travel arrangements and more. Typically, concierge companies will bill on an hourly rate, and depending upon the type of task, and fees can fluctuate drastically. Other companies bill a flat monthly fee based upon the number of requests a member is allowed to place each month. This service offering is also known as lifestyle management.

The owners and operators of concierge, lifestyle management and errand service businesses are supported and advocated by the non-profit The International Concierge and Lifestyle Management Association (ICLMA) formerly known as International Concierge and Errand Association (ICEA)and the National Concierge Association. These associations serve their members through essential resources, continuing education, networking opportunities and other professional endeavors.